Defining Negotiation

When you hear the word “negotiation” what picture comes to mind?

What other words describe negotiate?

Bargain, Haggle, Mediate, Facilitate, Barter, Fight!, Bullying!, Winning…

Images that it conjures up include – Power struggle, turf warfare, tough, tense, high stakes, intimidation, losing face, conflict – fight, flight freeze.

It doesn’t have to be that way – if you master the art and skill of negotiating

What is Negotiation

Negotiation is a process centered on a discussion that is intended to produce an agreement that should build stronger relationships but just might include compromises,

How to judge success

• Agreement is essential – it must conclude with agreement
• The process and result should be efficient
• The relationship between the negotiators should not be damaged and may improve

Click over to our negotiating skills page to learn more