When you hear the word “negotiation” what picture comes to mind?
What other words describe negotiate?
Bargain, Haggle, Mediate, Facilitate, Barter, Fight!, Bullying!, Winning…
Images that it conjures up include – Power struggle, turf warfare, tough, tense, high stakes, intimidation, losing face, conflict – fight, flight freeze.
It doesn’t have to be that way – if you master the art and skill of negotiating
What is Negotiation
Negotiation is a process centered on a discussion that is intended to produce an agreement that should build stronger relationships but just might include compromises,
How to judge success
• Agreement is essential – it must conclude with agreement
• The process and result should be efficient
• The relationship between the negotiators should not be damaged and may improve
Click over to our negotiating skills page to learn more